
C21 Chip Shortage Edition
The last year has seen some unprecedented world events including a worldwide shortage of microprocessors or “chips”.
While this shortage is not expected to last, in the short term the manufacture EcoTech products is being affected.
Fortunately the modularity of the VorTech and Vectra Quiet Drive drivers allows theses pumps to run all non-wireless QD modes without the Mobius WIFI module installed.
These pumps will not be accessible, controllable or programable with the Mobius iPhone or Android app until they have a Mobius RF module installed. All other controller functionality will not be affected.
Every pump sold without an installed RF module is entitled to a no charge with free shipping (US market) RF module as soon as they are available. International markets will have market specific requirements for obtaining RF modules.
To obtain a no-charge RF module you will need to complete a short gravity form with your mailing information and the serial number of your purchased VorTech or Vectra. If you are outside of the United States this form will be forwarded to the appropriate distributor. You may request as many RF modules as products you have purchased (with valid serial numbers)
Thank you for choosing EcoTech Marine and assisting us in working through this challenge.
To claim your free Mobius (RF) module:
- 1. Obtain the serial number from your VorTech or Vectra
- 2. Complete the form below. Make sure to include your correct shipping address (incomplete forms will not be processed)
- 3. Be patient. We will send your Mobius (RF) module as soon as we are able to obtain the necessary microprocessors. We will make a public notification when all requested modules have been shipped. If you have not received one at that time then contact the EcoTech customer service.
- 4. Instructions for installing the Mobius (RF) module are available here: