EcoTech Marine - Revolutionary Technology for Aquariums

Home » Support

• Contact Information

  
  
  • EcoTech Marine ™
    999 Postal Road
    Allentown, PA 18109
  • Phone: (610) 954-8480
    Toll Free: (800) 785-0338
    Fax: (888) 500-2907
  • Email Us
  • Return Product
    for Service
  • Manuals
  • Software
  • Product Registration
  • Community

• Ask a question

  
  

• ---

  Support Videos

  See All
  
  • 

    Coral Glue Instructional Video

  • 

    How-To: Resetting your VorTech when a Pump Disconnect (blinking red) Error occurs

  • 

    EcoTech How-To: Performing a Hard Reset on your VorTech Pump

  • 

    EcoTech How To: Performing a Soft Reset on your VorTech Pump

  • 

    Soft Reset

  • 

    Creating a Travelling Sunrise and Sunset

  • 

    Understanding the Program Schedule

• ---

  FAQs

  See All
  

  • What is the difference between Artificial & Natural Modes on the EcoSmart software, and how can I obtain a lighting graph to use for my Radion XR30w?

  • Are the VorTech pumps upgradeable?

  • What are the dimensions between the mounting holes on the Radion XR30w?

  • What is the difference between each mode, and which one is best for my aquarium?

  • I've setup my Radions, but some of the fixture(s) won't show up in the EcoSmart Software?

  • What is the maximum aquarium thickness for each of your VorTech pumps, and will they work on my tank?

  • How do I reset the controller on my VorTech pump?

  • Have a question regarding the upgrade process to the TIR Lens? Check here for an answer...

  • There is a possibility of a natural disaser (i.e. Tornado, Flood, Hurricane) heading towards my community and I may lose power. What should I do?

  • Is the Radion software configuration utility available in other languages besides English

  • How many (and which) VorTech pumps should I use for my aquarium?

  • What is the recommended placement of my VorTech?

  • After updating the firmware on my Radion(s), the light won't turn on and the indicator light is blinking Red/White. How do I fix this?

  • There are still wires attached to my VorTech, what do you mean by wireless wave driver?

  • My pump sometimes stalls and blinks red and green. How can I fix this problem?

Copyright © 2011 EcoTech Marine, All rights reserved.

• Products
• Retailers
• Support
• Parts Store
• Careers