EcoTech Marine - Revolutionary Pump Technology for Reef Aquariums

Troubleshooting

• Why is my slave pump changing speed erratically?

  posted in
  • FAQ
  • Troubleshooting
  on March 18th, 2011 by Brett

  A: This situation is most likely to happen when a master/slave group has been setup near an existing master/slave grouping in the same general area.  If...

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• My pump’s driver is blinking, what do the different LED error codes indicate?

  posted in
  • Troubleshooting
  on April 21st, 2009 by EcoTech Marine

  A: The LED error codes displayed on your Wave Driver indicate various different conditions which may be affecting your pump. The VorTech pumps use smart...

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• My pump’s driver is blinking red, what should I do?

  posted in
  • Troubleshooting
  on March 27th, 2009 by EcoTech Marine

  A: The most common cause of a VorTech pump driver blinking red is because the auto-disconnect calibration was performed improperly. In order to enable disconnect...

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• When I operate my MP20 in Wave mode at a very fast frequency, the propeller appears to stop spinning at times, and at other times not pulse with the LED on the Driver. Is there something wrong with my pump?

  posted in
  • FAQ
  • Troubleshooting
  on March 6th, 2009 by admin

  A: The software running the MP20 pump utilizes a very sensitive braking system while running in wave mode in order to...

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• How do I open my driver box?

  posted in
  • FAQ
  • Troubleshooting
  on March 6th, 2009 by admin

  A: To open your driver box, simply take a small, thin flat head screwdriver or a razor blade and gently wedge it between the top...

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• My pump sometimes stalls, how can I fix this problem?

  posted in
  • FAQ
  • Troubleshooting
  on March 6th, 2009 by admin

  A: In some of the earlier versions of the MP40, the electronics detected false stalls. If you have an early version of the MP40, please...

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• I’m noticing some blinking lights on my driver, what do they mean?

  posted in
  • FAQ
  • Troubleshooting
  on March 6th, 2009 by admin

  A: If you notice any blinking lights, all this means is that the electronics sense certain conditions going on with the motor to make sure...

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• The VorTech will not stay attached to my aquarium right out of the box. What is going on?

  posted in
  • FAQ
  • Troubleshooting
  on March 6th, 2009 by admin

  A: There are a few possible reasons your VorTech will not properly attach to your aquarium right out of the box. Are you using an...

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• Why are the dry and wet sides uncoupling?

  posted in
  • FAQ
  • Troubleshooting
  on March 6th, 2009 by admin

  My VorTech seems to be running fine on my tank when I set it up, but a day or so later I see that the...

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