EcoTech Marine - Revolutionary Pump Technology for Reef Aquariums

General Maintenance

• If I ever need replacement parts, where can I order them and how much do they cost?

  posted in
  • FAQ
  • General Maintenance
  on March 6th, 2009 by admin

  A: They can always be ordered through our customer service department. We will send you what you need and also the price list. Please call...

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• What is the best way to clean the VorTech propeller pump?

  posted in
  • FAQ
  • General Maintenance
  on March 6th, 2009 by admin

  A: Your VorTech propeller pump will require periodic cleaning to maintain optimal flow and operation. The regularity of cleaning is unique to your particular aquarium,...

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• How long does my VorTech warranty last?

  posted in
  • FAQ
  • General Maintenance
  on March 6th, 2009 by admin

  A: The VorTech pump is warranted for 1 yr. Please refer to your instruction manual for further details....

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• How long does the battery backup last?

  posted in
  • FAQ
  • General Maintenance
  on March 6th, 2009 by admin

  A: The battery backup is designed to last up to 36 hours with the MP40w and 72 hours with the MP20. In the event of...

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• Can I use a magnet cleaner near or around my VorTech pump?

  posted in
  • FAQ
  • General Maintenance
  on March 6th, 2009 by admin

  A: Yes, your magnet cleaners will not interfere with the VorTech operation or cause your VorTech pump to malfunction....

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• What parts will I need to eventually replace on my VorTech Propeller Pump?

  posted in
  • FAQ
  • General Maintenance
  on March 6th, 2009 by admin

  A: MP40w and MP20: The wet side of the VorTech propeller pump has one wear component in the form of the wet drive shaft (p/n...

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